Bear Valley Electrical Services - Customer Satisfaction Survey

How Are We Doing?

Please rate the level of your agreement/disagreement with the following statements: Strongly Disagree = 1 \| Strongly Agree = 5 All questions must be answered to submit survey.

1. The business office staff at Bear Valley Electric Service is courteous and helpful.
1 2 3 4 5

2. Bear Valley Electric Service has prompt and accurate responses to telephone inquiries.
1 2 3 4 5

3. Bear Valley Electric Service has ample parking available near its business office.
1 2 3 4 5

4. My billing statement is easy to understand.
1 2 3 4 5

5. The BVES business office handles complaints very well.
1 2 3 4 5

6. The business office staff is knowledgeable about the services at BVES.
1 2 3 4 5

7. BVES provides good information about how I can save on my electric bill.
1 2 3 4 5

8. BVES has kept me informed about the energy crisis.
1 2 3 4 5

9. How would you prefer to be billed?
Once A Month Every Other Month Doesn't Matter

How can we improve our service to you? (Fill out out the form below. Also if you would like to be contacted please give us a contact name, phone number and best time to call.)

Comments:

Your Email:

42020 Garstin Dr. • P.O. Box 1547 • Big Bear Lake, CA 92315 • (800) 808-BVES